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Frequently Asked Questions

What are the dimensions of the simulator?

The ideal footprint of the simulator unit including simulator and tower is: 11 feet in length x 8 feet in width x 6 feet 2 inches in height. The ideal footprint of the simulator unit including simulator and ceiling mount rack is: 11 feet in length x 6 feet in width x 6 feet 2 inches in height.The simulator weighs 250 lbs and the tower is at 200 lbs.

What is the cost of the simulator?

VCSims provides a range of simulator unit model options to cater to a variety of customer needs.

What are the shipping costs of the VCSims simulator?

The shipping is FOB to the customer. We can use any shipping company that the customer requests.

Will the simulator fit into my house?

The unit was build to make easy access through a standard door way of 26 inches.

Is there a warranty?

VCSims warranty the simulator unit for a period of 2 years. The projector has a warranty of 90-day lamp (original); 30-day lamp (replacement)

What are the terms of payment?

VCSims requires a deposit of 60% before starting to build the unit. The remaining 40% will be due at delivery.

What type of payment options do I have?

We accept Visa, Mastercard, American Express, Discovery, wire transfer and Paypal.

How long is the delivery time once the order is put in?

The VCSims simulator would be delivered in 60 days once the order has been confirmed.

Would I require special power outlet to run the simulator?

No. You would require plugging into a standard household 120v ac outlet.

What software comes with the VCSims simulator?

VCSims does not provide any software. We give our customers the choice of installing what ever software they prefer. The RS1 Xtreme M3 powered by D-DOX model features the same components as the RS1 Xtreme with the addition of a top-of-the-line 3-axis motion actuator system. Now feel acceleration at up to 2Gs, as well as pitch, roll, heaves and intelligent vibrations – perfectly synchronized with all of the action on-screen. The actuator system is designed to work with popular software titles such as iRacing, rFactor, ACTC, ARCA Sim Racing, DIRT, GRID, Live For Speed, Need For Speed Undercover, Nitro Stunt Racing, and X-Motor Racing. So as you see you will have many choices in what software you want to install.

Is the VCSims simulator easy to install?

The VCSIMS simulator come in 2 units depending if you choose to include the tower. Once it is out of the crate it would take around 20 minutes to sit in and start your engine. VCSims does offer a set up service at a minimal charge.

Why should I consider the VCSims simulator?

Virtual Concept (VCSims) provides a range of simulator unit model options to cater to a variety of customer needs. From the simple design of the RS1 to the complex designs offering 3-axis motion seat with our Xtreme M3 models. Our 180 degree immersion screen technology is always our main product feature. No one else has this technology. When using 3 flat screens to get the 180 degree of viewing, you will always have the screen lines where they join together. Our screen will also give you more viewing height. You are really immersed in the screen.

What else is VCSims planning for the future?

Our flight simulator is schedule to be out by the end of the first quarter 2010.




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